Built by a sparky who got sick of missing calls
Pokitcrew is a crew of five who work for you: they answer the phone, raise the invoice, order the gear, do the paperwork and post the job. Ring one right now and see for yourself.
The crew · five of them
These aren't videos of a demo. Ring one, ask it something awkward, try to trip it up. That's the whole point.
The Receptionist
Answers every call on the first ring, books the job into your real calendar and takes a proper message. You stop losing work to voicemail.
The Invoicing Agent
Talk the job through on the drive home and the quote or invoice is in Xero before you're in the driveway. Then he chases the money.
Your Personal Assistant
Runs your day. Your inbox, your diary, your to-do list, your materials orders — and she remembers every conversation you've ever had.
The Compliance Agent
Does your risk assessment on the way to site and writes the SWMS off the back of it. Knows the standards better than the bloke inspecting you.
The Social Media Agent
Turns the photos already on your phone into posts, picks the right ones, and asks before anything goes out. Your socials stop being dead.
One board, one glance
Your crew work all day whether you're watching or not. The dashboard is where it all shows up — what came in, what's waiting on you, what's booked, what's been paid and what hasn't. Open it on the ute bonnet with one hand.
Crewmates
Tasks
Everything the crew needs a decision on
Waiting on your say-so
Invoice INV-0901 · S. Ferguson — $2,480
Johnny priced 6.5h labour + materials off your list. Ready to send.
Post: “Battery install finished in Kyneton”
3 photos from that job · Facebook, Instagram, Google
Came in overnight
Missed-call message · 0491 57• ••• · 11:42pm
“No power to half the house.” Ringo flagged it urgent and told them you'd ring first thing.
Purchase order · Coil, drain, brackets — $412
Moneypenny split it across two suppliers.
Everything the crew needs a decision on, in one list. Approve an invoice, okay a post, ring someone back, or handball it. Nothing goes to a customer until you've tapped yes.
Getting started
Most blokes start with Ringo on the phones, because that's where the money's leaking. Add the rest whenever you're ready — they all work together.
Your number, your Xero, your calendar, your inbox, your socials. We do the setup with you on a call. There's no new app for your customers to learn.
Anything that touches a customer or their money comes to you first. Say yes from your phone and it's done. Say no and it never happened.
Calls, jobs, quotes, money, paperwork — one board you can read at a glance from the ute. That's the dashboard.
Pokitcrew wasn't built in a startup office. It was built by Mick, a licensed electrician running Trentham Electrical, because he was losing work to voicemail and doing invoices at 11pm. This crew has been running his front desk, his invoicing and his admin every day since — they answered a call while you were reading this.
No waffle
Some will, some won't. If anyone asks — however they ask it — the crew tells them straight that they're an AI assistant for the business. They are never allowed to claim to be a person. That's a hard rule, not a setting.
Anything that leaves the building — an invoice, a text to a customer, a social post, a purchase order — waits for you to approve it. The crew can look things up and prepare them all day; you're the one who presses send.
No. We divert your existing number, and you keep it. You can send the crew every call, only the ones you don't pick up, or only the after-hours ones.
Neither is the bloke who built it. You talk to your crew the same way you talk to a person — on the phone, or by text. The setup is done with you on a call, not by you in a settings screen.
Jump in any time. Reply to the customer yourself and the crewmate steps back and shuts up until you're done. Everything you said is in their memory, so they don't contradict you afterwards.
Doesn't matter. Plumbers, HVAC, builders, chippies — the crew learn your trade, your price list, your suppliers and your paperwork. The compliance side gets set up for your state.
Tell us about your business and we'll set your crew up with you — your number, your tools, your voice. The first ten are being onboarded by hand.